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Daily care & maintenance

Start your preventative maintenance efforts by encouraging guests and family members to remove their shoes before entering your home and walking across your rugs. This will minimize the amount of dirt brought in and into rug fibers. Dirt particles cause microscopic amounts of damage to rug fibers over time.

Place rug protectors under all furniture legs, limit your rugs’ exposure to direct sunlight, and take caution when relocating furniture so as not to drag, crush or bunch your rugs. Vacuum your rugs with a manufacturer-approved appliance twice a week if your rug is in an area with light to medium traffic. For heavier-traffic areas, daily vacuuming may be a better approach.

For shag area rugs, it’s very important to protect the longer, cable-like yarns when vacuuming. Not only can long yarns wrap around your vacuum cleaner’s beater bar (also known as a rotator brush), but the brush itself can damage your rug’s fibers. To prevent such damage, consult your vacuum’s manual to learn how to disconnect the beater bar before vacuuming.

Dealing with spills & stains

No matter how careful you are, your area rug will likely fall victim to the occasional spill or stain, especially if you have high-energy kids or pets! Fortunately, many of our area rugs have stain-resistant technology built right into the fibers.

Despite this, it's still important to properly address spills as soon as they occur. The sooner you act, the sooner you'll be able to prevent a spill from becoming a stubborn stain! Be sure to check with your manufacturer's care guidelines on dealing with both water- and oil-based stains.

If your rug has stains, we recommend that you have your rug cleaned professionally once or twice a year using the hot water extraction method. An alternative is to shampoo your rug yourself while following your manufacturer's guidelines, if applicable. Never use bleach on your rug, and never dry clean it!